Privacy Policy

Last updated: August 2025

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Name and contact information (email, phone number)
  • Business information (for professionals)
  • Profile photos and business images
  • Payment information (processed securely through third-party providers)
Usage Information

We automatically collect information about how you use our Service:

  • Pages visited and time spent on the platform
  • Search queries and filters used
  • Device information and IP address
  • Browser type and version

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Process transactions and send related information
  • Send technical notices and support messages
  • Improve our Service and develop new features
  • Protect against fraud and abuse
  • Comply with legal obligations

3. Information Sharing

Public Information

Professionals' business information, including contact details and reviews, are displayed publicly on our platform to facilitate connections with customers.

Third-Party Services

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Email communications
  • Website analytics
  • Customer support
Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Limited access to personal information
  • Secure data storage and transmission

5. Your Rights and Choices

Access and Update

You can access and update your personal information through your account settings.

Data Deletion

You can request deletion of your account and associated data by contacting us. Some information may be retained for legal or business purposes.

Communication Preferences

You can opt out of promotional emails at any time. Essential service communications cannot be disabled.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience
  • Provide personalized content

You can control cookies through your browser settings.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Inactive accounts may be deleted after extended periods of inactivity.

8. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. International Users

If you are accessing our Service from outside the United States, please note that your information may be transferred to and processed in the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@trueproslocal.com
Address: Castle Rock, CO